Problem
The user attempts to install the Avantalytics mobile app to their Android device and either does not see the app or is told the app is incompatible.
Possible Fix 1:
Go to your settings > Apps. Find "downloads" and then data. Make sure Restrict background data is not turned on.
Do the same for "google play services"
The next step would be to clear the cache for both apps.
Possible Fix 2:
Clear Play Store Go to Settings > Apps Manager > [ select Play Store app] > Clear Data / Uninstall updates)
Possible Fix 3:
Please follow the instructions as provided by Google for resolving play store issues:
https://support.google.com/googleplay/answer/7512202?hl=en