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Below are some common questions asked overall for the service. We've also created targeted FAQs based on the service which may be more helpful. Please see the page tree on the left to select these and search for answers as well.
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| title | Why do some of my insight panels say "Loading State: Queued"? |
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| The insight panels are designed to operate independently. This means that you can have many insight panels in one view, and you don't have to wait for all of the panels to load in order to see data in any of the panels. However, behind the scenes your browser limits the number of simultaneous requests that can be sent to our servers. Once this has reached, subsequent requests will be"Queued" until the other requests finish. This notification is to let you know that the insight has not been requested yet and is waiting for a connection slot.
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| title | Why do my insight panel widgets sometimes fail to display after a minute or so? |
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| The widgets are designed to operate independently. This means that you can have many insight panels in one view, and you don't have to wait for all of the panels to load in order to see data in any of the panels. In order to do this, we set a 60-second timeout for each request to ensure that long-running widget initializations don't freeze your computer or cause you to wait an inordinately long time. The request continues on our end to completion and the panel is cached to speed up future requests. So rest assured, if you refresh in several minutes, the issue will not recur.
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