It all depends on the amount of usage, but the application is optimized to minimize traffic and caches as much as possible. Compared to a typical website, data transmission is up to 90% less. On functions such as uploading photos, we utilize an image compression locally on your device before sending the image - so don't worry about your phone sending 4mb pictures!
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When I'm loading sales data, I get the following error: Bad Date Interval. How do I fix this?
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If the date value you verified is correct, ensure that you have not included a comma as a thousand separator in one of the prior columns when pasting the data. If you have, the software will interpret this as a field separator and produce the error you're seeing.
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I'm a merchandiser. Once I have localized, how do I get to my client tasks?
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You will need to click the allocate icon to apportion activity to the given client. Once you do this, you can see their tasks and complete them as necessary.
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I'm a merchandiser. Once I've completed all tasks for my clients, how do I de-allocate from the last client?
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Simple. Click the leave store icon.
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Home Depot is closed on Christmas. I'm viewing sales for the day. Why is it showing sales for the previous year, when they were closed as well?
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The day sales period matches the same day for the prior year. If Christmas is Thursday this year, it gets sales for Thursday from last year (which was probably the 26th). This is intentional, as the day period is designed to show Friday vs Friday or Saturday vs. Saturday, not the same date. If you want the same date comparison, pick an explicit time range for reporting.
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When I run a task details report filtering a single store, I'm receiving tasks details for other stores. What am I doing wrong?
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The criteria for searching for tasks doesn't limit the store level data returned; it only limits eligible tasks. In your case, the task data from other stores is showing up because they are part of the overall task. To filter these out, use the filter option when the report data is returned
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Is there a how-to for the mobile interface?
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Yes, follow the below link after logging in and authenticating yourself.
My users are not seeing recurring tasks I've created.
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The reason for this is because each task has a start date. When you make a regular task, its start date is the current date. Recurring tasks have start dates in proportion to the recurring interval you set - these start dates are what dictate visibility to regular users.
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When I run a WebQuery in Excel, I occasionally get an error saying "Cannot locate internet or proxy server."
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This is the generic error for a connection loss in Excel. This happens occasionally and is usually harmless. Just click "OK," and try again.
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What is the purpose of the CSV report format?
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Its a generic format best used for importing and exporting data. However, just like a WebQuery, you can use it in Excel as a data source.